Syndigo Retailer Reject Translator
Paste your Syndigo retailer rejects and get plain-language fixes for each error code. Free, runs in your browser, no login or file-size limit.
When a retailer or data pool kicks an item back through Syndigo, you get a terse validation code and a row reference, not an explanation. This tool turns a list of Syndigo retailer rejects into plain-language fixes, so a category manager onboarding a new MRO, CPG, furniture, or industrial supplier knows exactly which attribute failed and what a passing value looks like.
Syndigo Retailer Reject Translator
The interactive version of this tool is coming soon. It will run entirely in your browser — no login, no upload limits.
Planned tool: syndigo retailer rejects
Need this now? Talk to ClaroWhat it checks
Paste the reject report or item-level error list you received from Syndigo (or the receiving retailer’s data pool) and the translator groups and explains every failure:
- Error-code lookup. Maps each validation message or rule ID to the underlying GS1 / GDSN attribute and a human-readable cause (missing value, wrong format, out-of-range, invalid code-list entry).
- Mandatory attribute gaps. Flags required fields that are blank for the target market or category — brand name, net content, GPC brick, country of origin, and similar must-fill attributes.
- Code-list violations. Catches values that are not members of the expected GS1 code list (unit of measure, packaging type, allergen codes) and shows the nearest valid options.
- Identifier and check-digit errors. Re-validates GTINs, GLNs, and target-market codes so you can tell a true reject from a transcription typo.
- Unit and dimension consistency. Highlights net content, gross weight, and dimension values that fail range or UOM checks — a frequent reject for furniture and industrial pallet items.
- Severity grouping. Separates hard rejects that block publication from warnings, and counts how many distinct SKUs each error touches so you can fix the highest-impact rules first.
How Syndigo retailer rejects work
Syndigo operates a GDSN-certified data pool. When you publish an item to a retailer, the message is validated against the GS1 GDSN standard plus that retailer’s own community-specific rules. A failure at either layer comes back as a structured rejection referencing a rule or attribute, often using GS1 BMS terminology rather than the field labels you see in your PIM.
That gap is why rejects feel cryptic: the message names the canonical GDSN attribute, while your team thinks in PIM column names. This translator bridges the two. It pattern-matches each code against a reference of common GDSN attributes and code lists, resolves it to the friendly field name, explains the rule, and gives an example of a value that passes. Where a reject is really a formatting or check-digit issue rather than a content gap, it says so, so you do not re-key data that was already correct.
All processing happens client-side in JavaScript. There is no upload step, no account, and no file-size limit beyond your browser’s memory.
| Reject pattern | Likely cause | Fix |
|---|---|---|
| Missing mandatory attribute | Required field blank for the target market | Populate the field for that market and republish |
| Value not in code list | Free-text where a GS1 code is expected | Map to the nearest valid code-list entry |
| Invalid GTIN / check digit | Transcription or padding error | Recompute the check digit, do not re-source the item |
| Net content out of range | Wrong UOM or decimal error | Correct the unit, then the magnitude |
Related resources
Tool
Salsify Blocked Product Fix List
Translate Salsify-blocked items into a prioritized fix list — same approach for a different syndication platform.
Glossary
What Is GDSN?
Understand the data-pool network and validation rules behind most retailer rejects.
Comparison
GDSN vs Direct Feed Syndication
When data-pool validation applies and when a direct retailer feed is the better path.
Playbook
Map Supplier Attributes to Your Schema
Fix the root cause: align incoming supplier fields to the target schema before you publish.
Guide
7 Field-Level Errors That Stall Every Catalog Launch
The recurring attribute mistakes that trigger rejects across feeds and data pools.
Claro
Enrichment with provenance
Fill the missing and mis-coded attributes behind rejects — every value traceable to its source.
FAQ
Why does Syndigo reject my products?
A rejection means the item failed either a GS1 GDSN standard rule or a retailer’s community-specific rule. The most common reasons are blank mandatory attributes for the target market, values that are not valid code-list entries, invalid GTIN or GLN check digits, and net-content or dimension values that fall outside the allowed range or use the wrong unit of measure.
What is the difference between a GDSN validation error and a retailer reject?
A GDSN validation error is raised by the standard itself and applies to every recipient — for example, an invalid GTIN. A retailer reject comes from rules a specific retailer adds on top of GDSN, such as requiring an extended description or a particular packaging code. An item can pass GDSN and still be rejected by one retailer’s community rules.
How do I fix a 'value not in code list' reject?
The attribute expects a member of a GS1 code list, but free text or a non-standard value was sent. Replace the value with the correct code-list entry — for example, a valid UNECE Rec 20 unit of measure or a defined packaging-type code. This tool shows the nearest valid options so you can map it without searching the full BMS.
Do I need to re-publish every item after fixing rejects?
Only the items whose attributes changed. Group rejects by rule first: one code-list or mandatory-field fix often clears the same error across hundreds of SKUs at once. Correct the source data, then re-publish the affected subset rather than the whole catalog.
Is this tool affiliated with Syndigo?
No. It is an independent, free utility that helps you interpret rejection messages. It does not connect to your Syndigo account and processes your report entirely in your browser.