Website Terms of Use

These Website Terms of Use govern access to and use of getclaro.ai and the public websites, tools, demonstrations and resources operated by Happy Data GmbH under the Claro name.

1. Who we are

Claro is a product of:

Commercial Register: Amtsgericht Charlottenburg, HRB 260319 B
VAT ID: DE365722845

Email: hello@getclaro.ai

2. What these Terms cover

These Terms govern the public Claro website and publicly available content, tools and resources.

They do not govern a customer's use of the Claro platform or services under a customer relationship.

Customer services are governed by the applicable signed agreement, Order Form, Data Processing Addendum and any other agreed contractual documents.

Where those documents conflict with these Website Terms, the customer agreement prevails.

Requesting a demo, submitting a file for evaluation or contacting us does not by itself create a subscription or customer agreement.

3. Business use

Claro is designed for organisations and people acting in a professional or business capacity.

The website is not directed to consumers or children.

Nothing in these Terms limits rights that cannot lawfully be excluded.

4. Website content

Unless otherwise stated, the website, its design, software, text, graphics, diagrams, product demonstrations and other content are owned by or licensed to Happy Data GmbH and are protected by applicable intellectual-property laws.

You may access and use the website for ordinary informational and business purposes.

Short quotations may be used with appropriate attribution and a link to the relevant Claro page.

You may not reproduce, republish or commercially exploit a substantial part of the website without our permission.

Third-party trademarks and materials remain the property of their respective owners.

5. Automated access and indexing

We publish certain resources so that search engines, feed readers and AI assistants can discover and understand Claro.

Automated systems may crawl and index public pages where they respect our robots instructions and do not interfere with operation of the website.

Public content may be cited or linked to with attribution.

You may not:

• bypass technical restrictions;
• overload the website;
• reproduce a substantial part of the website as a competing dataset or service;
• republish Claro content as your own.

Any automated use must also comply with the machine-readable instructions we publish, including our robots.txt and other applicable crawler instructions.

6. Information and files you send us

Where the website allows you to submit a supplier file, catalog extract or other information for an audit, demo or evaluation, you retain ownership of that material.

You authorise us to process the material to perform the evaluation you requested and to communicate with you about it.

You must have the necessary rights to provide any material you submit.

Where a signed NDA, customer agreement or other confidentiality obligation applies, that agreement prevails.

Do not use a public website form to send sensitive personal data or confidential information unless the relevant confidentiality and data-processing arrangements are already in place.

7. Acceptable use

You must not use the website to:

• violate applicable law or the rights of another person;
• introduce malicious code or interfere with the website or its infrastructure;
• probe or circumvent security controls without authorisation;
• gain access to non-public systems or data;
• impersonate another person or organisation;
• submit content that you are not entitled to provide.

8. Third-party services

Our website may link to or use services operated by third parties.

Those services are governed by their own terms and privacy practices.

A link from Claro does not by itself constitute an endorsement of the third party.

9. Availability and changes

We may change, update, suspend or discontinue website content or functionality from time to time.

We do not guarantee that the website will always be available, complete or error-free.

Descriptions of planned features, product direction or future functionality describe our current intentions and do not create contractual commitments unless expressly included in a signed customer agreement.

10. Informational content

Guides, articles, benchmarks, customer examples and other materials published by Claro are provided for general information.

They are not legal, regulatory, accounting or other professional advice and do not guarantee a particular result.

Customer examples describe the circumstances of those customers and should not be treated as a forecast of results for another organisation.

11. Liability

To the maximum extent permitted by applicable law, Happy Data GmbH is not liable for indirect or consequential losses arising solely from use of the public website or reliance on its informational content.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. Privacy and customer data

Our processing of personal data in connection with the website is described in our Privacy Policy and Cookie Policy.

Where we process customer-controlled personal data on behalf of a customer, the applicable customer agreement and Data Processing Addendum govern that processing.

13. Changes to these Terms

We may update these Terms from time to time.

The current version will be published on this page together with the date of the latest update.

14. Governing law

These Terms are governed by the laws of the Federal Republic of Germany.

Where the parties may validly agree jurisdiction, the courts of Berlin, Germany have jurisdiction.

Mandatory statutory rights and jurisdiction rules remain unaffected.

15. Contact

Questions about these Terms may be sent to:

hello@getclaro.ai